Hawthorns Logo

Privacy Policy

  1. Introduction

Hawthorns Windows Ltd respect your right to privacy and comply with our obligations under GDRP. The purpose of this Website Privacy Policy is to outline how we deal with any personal data you provide to us while visiting this website. Naturally, if you are not happy with this Website Privacy Policy you should not use this website.

By visiting this website, you are accepting the terms of this Website Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.

  1. Types of Information Collected

We retain two types of information:

“Personal Data”
This is data that identifies you or can be used to identify or contact you and may include your name, address, email address and telephone number. Such information is only collected from you if you voluntarily submit it to us.

“Non-Personal Data”
Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website through Google Analytics. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.

  1. Purposes for which we hold your Information.

Personal Data:
We will process any Personal Data you provide to us for the following purposes:
(a) to provide you with information on any of our services you may have requested.
(b) to contact you if required, in connection with your query or to respond to any communications you might send to us.

Non-Personal Data:
We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.

  1. Disclosure of Information to Third Parties

We may provide Non-Personal Data to third parties, where such information is combined with similar information of other users of our website. We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required to fulfil your query (in such circumstances, the third party is bound by similar data protection requirements. We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.

 

  1. Security

Your Personal Data is held on secure servers hosted by our Internet Service Provider. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.

  1. Updating, Verifying and Deleting Personal Data

You may inform us of any changes in your Personal Data, and in accordance with our obligations under the GDRP we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from our database, please email us at info@hawthornswindows.co.uk

  1. Changes to the Website Privacy Policy

Any changes to this Website Privacy Policy will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Website Privacy policy, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.

 

Cookies

 

  1. What are cookies and tracking technologies?

A cookie is a text file containing a small amount of data which is downloaded to your computer when you visit our website. The vast majority of websites use cookies and tracking technologies which play an important role in helping to enhance the usability and performance of websites and your experience using them.

 

  1. The cookies and tracking technologies we use and how to delete them

When you access our website, you will receive a message advising you that we have placed some cookies on your computer. This was necessary in order to display the website page to you. If you continue to use our websites, further cookies will be placed on your computer to maximise your experience on our website and to help us understand how we can improve it.

 

We use Google Analytics to analyse the use of our website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Please read Google’s privacy policy for further information.

If you don’t want us to place cookies on your computer then there are a number of ways you can opt out either by using Google Analytics opt out browser or setting your browser either to reject all cookies, to only allow “trusted” sites to set them, or to accept only those cookies from those websites which you are currently on.

 

  1. Our classification of cookies

Strictly Necessary

Performance

Advertising or Tracking

 

Strictly Necessary

These cookies are essential to enable you to move around the websites and use its features.

Performance

These cookies collect information about how you use our websites. We only use these cookies to improve how our websites work.

Advertising or Tracking Cookies

We do not accept advertising from any other organisation on our website, but we do include links to social networks like Facebook and Instagram who may subsequently use information about your visit to target advertising to you on their websites.

 

  1. Our main technology partner

Google & Google Analytics

We use Google Analytics, a web analytics service to help analyse how users use our website. The information generated by the cookies about your use of our websites and your current IP-address will be transmitted by your browser to and will be stored by Google on servers in the United States and other countries. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to us. The IP address collected through Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. You may also stop the transmission of information generated by the cookies about your use of the website and of your IP address to Google, by downloading and installing the Google Analytics Opt-out Browser Add-on available here http://tools.google.com/dlpage/gaoptout.